I have taken joint Home Loan of 3400000 with floating interest rate of 10.25 % for 25 years in December 2014. Below is the schedule of EMI to be deducted.
EMI 1 – 41992, Tenor – 72 months
EMI 2 -29841, Tenor – 228 months
But, they never deducted EMI as per scheduled. 29000 to 30000 used to deduct every month from my account. When I contacted their Retail Asset Center at Borivali, they had no idea of what is happening. Later, when I took the provisional statement, then I got to know that Principal amount is still 3400000. On visiting the Base branch, they accepted their mistake but are not ready to give me compensation on this. They were literally fighting me & my father in front of their customers. The two people’s name were Neeraj and Ajay Kumar. I then repaid Rs. 3422560 close this loan after almost 18 months. I was mentally, physically and financially disturbed due to this and I need compensation for all these. Please help me in this regard and take the strictest action against them and make them pay me penalty for all this. Please see attached for evidence.
Bank Details: IDBI Bank, Marigold House, MIDC Andheri East
Loan Account No. 0174675100002882
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