Wrong data pack activation..

Hello,
My Reliance Gsm Cell number is 8956625552. I was using Rs. 149/- data pack from last two months which gives unlimited 2G internet with daily free 100 msg for 28 days. Today again i confirmed the offer using USSD Code *129#(in the special offers section) and recharged through the same ussd code but this time i got only 2Gb data usage which has to be unlimited with daily free 100msg for 28 days. This is bullshit..!!!
I’m attaching the screenshot that is shown the offer when used USSD code *129# (special offers section).
Pleas resolve this problem as soon as possible..!!!
And i want the benefit of the respective special offer(as shown by *129# USSD CODE) of Rs. 149/- i.e. unlimited data with free daily 100 msgs for 28 day..!!!
The service request number is Hello,
My Reliance Gsm Cell number is 8956625552. I was using Rs. 149/- data pack from last two months which gives unlimited 2G internet with daily free 100 msg for 28 days. Today again i confirmed the offer using USSS Code *129#(in the special offers section) and recharged through the same ussd code but this time i got only 2Gb data usage which has to be unlimited with daily free 100msg for 28 days. This is bullshit..!!!
I’m attaching the screenshot that is shown the offer when used USSD code *129# special offers section.
Pleas resolve this problem as soon as possible..!!!
And i want the benefit special offer of Rs. 149/- i.e. unlimited data with free daily 100 msgs for 28 day..!!!
The service request number is 237698451.
Please help..
My alternative cell number is 8275637980.
My Email address is “[email protected]


Comments

2 responses to “Wrong data pack activation..”

  1. Dear Yuvraj,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

    Regards,
    Reliance Communications

  2. Dear Yuvraj,

    As per your telephonic conversation with our customer service associate, request you to share the snapshots for us to investigate the same further. You may share the snapshot along with your concerns at http://www.facebook.com/RelianceMobile we will have our official to get in touch with you shortly to address the same.

    Regards,
    Reliance Communications

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