Location/place: India

Name of company/service: YUME HONDA

SIR I PURCHASE A POST PAID PLAN TO IDEA MY NUMBER IS 8744016606.FIRST MONTH I AM GOT RIGHT BILL.MY PLAN IS 199 PER MONTH. BUT NEXT MONTH THEY SENT OVER 1200 AMOUNT ASK WHY ? COMPANY SAY YOU CHANGE YOUR PLAN BY NET SURFING I AM ONLY OPEN SITE FOR ONLY VIEW THIS PLAN BUT I DON’T KNOW WHEN ACTIVATE IT I AM NOT RECEIVED ANY CONFIRMATION MAIL OR SMS. THEN M STOP USE IT NUMBER AND SAY TO COMPANY I CAN PAY MY BILL AS I AM USE AND I AM NOT WANT USE YOUR SERVICE NOW . AND COMPANY SENT BILL EVERY MONTH CHARGE 50 RS EXTRA PER MONTH EVEN M STOP USE SERVICE SINCE TWO MONTH.
BUT COMPANY CALL ME NOW EVERY TIME AND SAY PAY FULL PAYMENT IF YOU NOT THEN READY FOR COURT CASE WE FILE CASE AGAINST YOU .NOW I AM SO MUCH DEPRESSION .PLEASE HELP ME N TELL ME WHAT M DO? MY NUMBER IS 8800116606


Comments

One response to “WRONG BILL”

  1. IdeaCellular Avatar
    IdeaCellular

    Dear Sir,

    We wish to inform you that the charges are charged correct under service usage. further,we regret to inform you that the services for your Idea number has been suspended due to Very High Usage. Thus we request you to kindly contact to our Idea customer care helpline.

    Regards,
    Ideacellular

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