<p><b>Location/place</b>: himachal pradesh</p><p><b>Name of company/service</b>: Airtel</p>sir,
this is a fourth time I am lodging a
complaint regarding the same subject but
till date I had not got my balance money
and positive response from company.
I had made a recharge of 44/- at my no 9816215105 for
roaming but inspite of deducting a call
charges as per voucher benefit,there is a
deduction as per standard rates.
pls resolve my problem ASAP.
From Airtel they only use to call and takes
an inquiry about service.charges but till
date my query is not resolved.
pls do needful.
wrong balance deduction
Comments
3 responses to “wrong balance deduction”
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Namaste Mr. Jain ,
This is to inform you that your concern listed on 05 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [email protected].
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste Mr. Jain ,
Further to our discussion dated 05 Apr 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [email protected]
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste Mr. Jain ,
We would like to inform you that your concern listed 05 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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