wrong bal deduction, sarcasm and misbehave done on ivr 198..

Location/place: bhojpur ara,bihar

Name of company/service: aircel

sir,i am new user of aircel(my mobile no is 8083878290).My no is approx 24 days old,i hv been charged wrongly for act. and renewal of vivekanand pack.i hv been charged about 70rs.When i talk to aircel CCE,they promised me to return the amount of rs20 and deactivate the subscription within 72hours but when i called back they refused to return the amount.After this subs renewed for abt 5 times..again i made the call..and the response was embarrasing..pls,make the to return the money with respect..


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