Location/place: CHENNAI/TAMBARAM
Name of company/service: TATA DOCOMO
SIR ,
MY DATA CARD NO:906361476/I WAS THE CLIENT
TATA DOCOMO LAST 3 YEARS ,LAST YEAR MY LAPTAP WAS SUM TROUBLE ,SO I WAS NOT USE THE DATA CARD ,MY POST PAID BILL AMOUNT DELAYED BY ME ,SO THEY CONTACT TO ME AND THEY TOLD OUR EXCECUTIVE COME AND COLLECT FROM THE PAYMENT
MY PENDING PAYMENT AROUND 2762(LATE PAYMENT CUMULATIVE INTREST INCLUED)I WAS PAID THAT EXCECUTIVE JUST 1000 ,AFTER FEW DAYS I WAS GO TO DOCOMO OUT LET (TAMBARAM SANATORIUM)I TRY TO BALANCE AMT ,BUT THEY TOLD WE HAD NOT ANY AMT IN YOUR ACCOUNT ,I WAS SHOW MY RECEIPT ,THEY IDENTIFY A MISTAKE ,THAT EXCECUTIVE WRITE MY NAME TO THE BILL ,BUT HE WRITE CONNECTION NUMBER WAS ANOTHER NUMBER ,I WAS COMPLAINT TO THE OUT LET ,THEY SUDDENLY MAIL TO CUSTOMER CARE DEPT ,AND THEY TOLD NEXT 7 WORKING DAYS UR THIS AMT IS REVERSED ,AND WE DONT ACCEPT PARTIAL PAYMENT /U WIL PAY FULL PAYMENT /SO I WAS PAID FULL PAYMENT PAID.31/5/2012.THEY ACTIVATE MY CONNECTION ,NEXT MONTH BILL ALSO I WAS PAID BUT THEY WERE NOT REVERSE THE AMOUT 1000 RS.IN BETWEEN DAYS I WAS COMPLAINT TO SAME OUTLET THEY MAIL TO REMEMBER TO CUSTOMER CARE ..NO RESPONSE …
SO I WAS STOP MY PAYMENT (BILL)THEY WERE DISCONNECTED MY DATA CARD ,MY UNLIMITED PLAN MONTHLY CHRGS 950 BUT THEY DEMAND 3282 RS TO DAY ALSO .THEY CALCULATE PENALTY EVERY MONTH ,MY PAYMENT 1000, RS IS IN DOCOMO HANDS /
THAT WRONG PAYMENT BILL, COMPLAINT MAILS
ARE IN MY HAND
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