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Worst speed of internet,less than expected, no network in Broadband Mode

Jun 6, 2012

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Location/place: 14/417 Gurunanak Nagar , Sirsa , Haryana 125055

Name of company/service: MTS MBlaze

we are using MTS MBlaze internet data card(modem)for Rs490/-per month. On the box, the Max speed written is 3.1 Mbps(about 3072kbps)but the actual speed is only 5 or 6 kbps, very very unexpected, but the charges are still 490/- per month. I have called to customer care about ten times, but no result. They have written complaint two times, first has no solution and another is in process for two days. If I wait for two days, I have lost 1/3 of my validity time. Please take necessary steps at the earliest.

Comments

3 responses to “Worst speed of internet,less than expected, no network in Broadband Mode”

MTS Customer Service India

June 7, 2012

Hi,
We regret the inconvenience caused. Please specify your name and contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India
MTS Customer Service India

June 11, 2012

Hi,
We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India
MTS Customer Service India

June 15, 2012

Hi,
We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

Worst speed of internet,less than expected, no network in Broadband Mode

Comments

3 responses to “Worst speed of internet,less than expected, no network in Broadband Mode”

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