Worst speed of internet,less than expected, no network in Broadband Mode

Location/place: 14/417 Gurunanak Nagar , Sirsa , Haryana 125055

Name of company/service: MTS MBlaze

we are using MTS MBlaze internet data card(modem)for Rs490/-per month. On the box, the Max speed written is 3.1 Mbps(about 3072kbps)but the actual speed is only 5 or 6 kbps, very very unexpected, but the charges are still 490/- per month. I have called to customer care about ten times, but no result. They have written complaint two times, first has no solution and another is in process for two days. If I wait for two days, I have lost 1/3 of my validity time. Please take necessary steps at the earliest.


Comments

3 responses to “Worst speed of internet,less than expected, no network in Broadband Mode”

  1. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We regret the inconvenience caused. Please specify your name and contact number so that we can contact you to resolve your issue.
    Regards
    MTS Customer Service India

  2. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.
    Regards
    MTS Customer Service India

  3. MTS Customer Service India Avatar
    MTS Customer Service India

    Hi,
    We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.
    Regards
    MTS Customer Service India

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