Location/place: Gurgaon
Name of company/service: Atrica Automobiles Pvt. Ltd.
I gave my car “VW vento,Model: 2011, Registration No. PB08BV9999 for repair at Volkswagen Atrica Automobiles on 27th Nov for repairing. After 1.2 months I received my car delivery. But after 2 weeks I found that AC was not working for which they had already charged me Rs 15,000. Even after several calls to Volkswagen service center they didn’t hear my complaint. Then Anti-Braking system of my car stopped working due to wrong fitment of wheel hub with bearing of Rs 9000. Due to above problem my car slipped when i applied my brakes and just got saved due to less traffic. Moreover, the service center charged me Rs 1,900 for road side assistance which is rather free as per Volkswagen 2 years warranty on Vento.
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