Location/place: Kolkata, West Bengal
Name of company/service: Telecom (mobile),BSNL
From last 20-25 days, I am facing huge network problem for my BSNL mobile connection. Its a Bengal sim connection though I am currently located at Kolkata, WB. Around 7-8 hrous a day ,there is no no netwok and 1-2 % network for rest of the hours a day !!
Got tired of calling customer care.. After 20-30 times of try, one time call to customer care is getting connected. Also that time, waiting time is told aroud 1 hour, and after waiting for 25-30 mins, call is getting disconnected..Not able to make or receive any important calls..In a lot of trouble… Staying away from home, not able to contact family, or every day facing issues as not able to take important official calls also…
Actually it was a bad dicission to rely on such a company ..!!
Will be greatful if get any help from here to sort this problem out..!!
Cannot change my phone number right now due to many dependancies on my mobile number..Also tried to port my connection to other network but since I am in Kolkata now, cant port the number as its a BENGAL sim number..!!
Can I get any help ?
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