Location/place: Noida

Name of company/service: Reliance Digital

On 1st May 2013 i had bring Reconnect 39″ LED… that was a defected pis… So for regarding replacement Reconnect LED i was suffer like any thing…. finally on 8th may 2013 i got conformation for replacement LED.
today 11th may 2013 i was visit at Reliance digital for exchange Reconnect LED with Samsung LED….. almost process were completed…
Then D.M. ( Mr. Anubhav Singh ) of Reliance digital, he came to me regarding selection of LED for exchange…. He said – you have to chose product equal price value of your bill or more then bill amount.
then we had to much bargaining… then Mr. Anubhav Singh react so rude with me.. he talk beyond the language…..
He knows that my LED bill and loan process already successfully Canceled. Even then he challenged me that your LED not gone exchange, you will not get refund of your down payment.


Comments

3 responses to “Worst Customer Service”

  1. Reliance Digital Avatar
    Reliance Digital

    Dear Sir,

    We are extremely sorry for the inconvenience caused. Please share your contact details with us at – http://www.facebook.com/reliancedigital/app_316705315043746.
    Our team will get in touch with you as soon as we get your contact details.

    Warm Regards,
    Reliance Digital

  2. Reliance Digital Avatar
    Reliance Digital

    Dear Sir,

    We are awaiting your response as we would like to connect with you to resolve your grievance. Request you to kindly share your contact details at http://www.facebook.com/reliancedigital/app_316705315043746 to address your issue on priority.

    Warm Regards,
    Reliance Digital

  3. Reliance Digital Avatar
    Reliance Digital

    Dear Sir,

    It would be great if you could share your contact details with our team. Your trust is important to us and we want to help you with the problem you are facing. Request you to share your contact details at – http://www.facebook.com/reliancedigital/app_316705315043746 to resolve your issue on priority.

    Warm Regards,
    Reliance Digital

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