Without reason balance reduced

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: kallakurichi&lt;/p&gt;<p><b>Name of company/service</b>: Aircel</p>9578953841 this is my aircel number. Yesterday my main balance is 3.18 rupees. But now 0.18. I complaint in aircel. But they are told reason is not updated. My address 69, k.p.r nagar. Kallakurichi,villupuram district. 606202. Tamilnadu.