without confirmation forcely channel addition

good morning,

today a few moment back I received a phone call from +911409340486, the gentleman was asking me few question that:

1.My Name is Subash kumar, my subscription Id is:1081166249. I replied: yes
2.He said if I face any problem in tatasky operation : I replied : No any, Thank u
3. He was continuously saying some thing regarding any new channel :

I was continuously saying him that I am not getting his voice and after few second I got a sms that “request completed for monthly active smart games ,Rs 49. Current a/c bal 181.87 due date 24 march 15. new monthly charges Rs 338.”

This call was not in my register mob number 9914527653 in TATA sky, but it was in other no.9417161878.

After this SMS I have gotten total upset and I immediately log in my ID and tried to removed that channel but it is in one month lock in period. Again I tried to get on-line help from TATA SKY but problem not get resolved. Chat reference 2078851 with Pranit samudre.

I was going to some where for urgent work but due to this harassment call I have wasted my precious time on this .
I faced lot of mental pressure

I request to forum to intervene here and help us to save us (customer) from this type of harassing matters from the companies.


Subash Kumar

Tata Sky Subscription ID:1081166249

Contact No.9914527653


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