WICKED LEAK IS WICKEDLY WICKED

Aug 1, 2013

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Location/place: India

Name of company/service: WICKEDLEAK

Wammy passion z
I bought this product from WickedLeak. Org by pre order. I was amazed by the phone features. FULL HD, 12 mega pixel. They didn’t have any service centres. But promised home pick up in case of service problems. They also had COD facility. And a one year warranty. Over all I was impressed. But within 15 days of using the product, it’s battery stopped charging. I contacted the service number, who asked me to email my problem. I realised that there are no customer service representative. We have to send email and then pray that they will respond. They advise me to send the product to Mumbai for repair within 48 hrs. They said according to their rules, courier charges won’t be refunded. 500/-down the drain. 200 for sending. 300 for compulsory insurance. Still I sent it. For 20 days my problem wasn’t attended to. They said my charging ic was broken because of physical damage. I argued that the phone never fell. And even if it did, the charging ic shouldn’t break like that. It’s like saying dont even shake your mobile, charging ic will break. But they didn’t accept. They said my warranty can’t be used. And that I have to pay 1500/-. Finally they again made me wait for 5 days before giving me the link to pay for repair. Which showed a bill of 1700/-.
So far their false promises are as follows
1)no cash on delivery
2)no home pick up for service
3)no refund of courier
4)no service center. ( they said 4 service centres were there in Mumbai. They were actuality DTDC offices!! )
5)Fragile model
6)No warranty. All problems will be due to physical damage according to them.

KINDLY ADVICE ME

Comments

3 responses to “WICKED LEAK IS WICKEDLY WICKED”

Wickedleak Team

July 22, 2015

All the mentioned complaints have been resolved by maintaining customer satisfaction that too years ago. Please I request any complainant/reader to contact us on [email protected] for full details if needed.
nawab malik

September 24, 2015

It is true this company doing this type of activity with me also.my phone touch not working.i complaint this in wickedleak inc.i send my phone to them for repairing. but now they said that your phone has been fallen and broken. But i hold my phone very carefully.they demand 7500rs. For repairing the phone in warrenty period. I have photo and vedio before sending phone to them which are shon phone is physical very safe but they blame me for dropped the phone and want to charged for repairing. Plz help me
Pankaj

June 15, 2016

Hi
I bought wammy new but there was SW problem and following problme in my phone after one month .
1 Not switching on (battery issues)
2, Problme in air phone, disturbense while hearing (Previous problem)
3. Camera does’t supportat night when flash light on

The problem was sort it out in 15days but after using 7th month the battery replaced with chareable (200+500 courier).
On the 8th month. The screen was vibrating and they told that screen damage but actual I have done nothing wrong with phone it was never follan and there was not damage sign when phone was delivered to them.
The asked me to pay cost Rs.5000 for damage screen I refused because this was not damage by me.

Finally phone retunred without repaired.
This is fraud company I request not buy any product from wickeadleak company

WICKED LEAK IS WICKEDLY WICKED

Comments

3 responses to “WICKED LEAK IS WICKEDLY WICKED”

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