Warranty not being fulfilled

Location/place: Noida

I have a bold 5 9790 smartphone its chrome colour of the back panel is washing out and it has just been 2 months since i buyed it i have showed it at service centre they say it will be changed in warranty but they currently dont have the part check back with us in some days i have called them back many times it has been much days they are making excuses for it that it hasnt come or from back only we are not getting the part it has been much time


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