I Prashant Amolik I was giving membership on 18 April and membership is CJ/UN21/B/C0012 would like to cancel and get my refund back as I was mislead by their representative at Lonavala.The cost of 5 year package taken from me was higher 570000 INR there is no published tarrif of package. The 42000 package is sold to me by Mr. Sandip Singh and Mr. Trushal Lalgude of Kandala.I was told to pay by credit card and they will convert in No interest EMI however now they are denying it I cannot pay such big amount of credit card so please cancel the membership, I am ready to hand back the membership documents.Club Jiva website clearly says cancellation is possible within 7 days. I had called Thrushal lalgude on same day of purchase and told him my dissatisfaction and also spoke to Sandip Singh who sits at United 21 lonavala.
I cannot pay this big amount of credit card.
So please cancel and refund back.Today I received call from club Jiva customer support I have told him the same that my membership needs to be cancelled and my money needs to be refunded as I have already told their representative and sales.
I am following up with customer support and their Lonavala united 21 hotel representative day and night and look forward for positive reply.
If they are a real good company with good practices then they should refund
Team – one important update their Lonavala united 21 hotel team made me swipe my credit card first and then handed over me documents of terms and conditions. So this is pure cheating done by the guy’s.
Expecting some one senior to intervene.
Prashant
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