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Voltas is not giving Service

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by

AdminPost
in ,

Location/place: Firozabad UP

Name of company/service: Voltas

I bought Voltas Split AC on 8th April 2013, from the 1st day of installation indoor unit producing noise. I launched online complaint on Voltas website, technician visited to my home and told me this model is faulty and it will have to replace and you have to wait but not clear how many days. After this exercise I am regularly calling him on Tall free customer care and also mail to vcare @ voltas.com , also register complaint online on Voltas web page but did not get replacement they always saying your complaint is under processing , many time I asked him my complaint processing status in written but not giving any response .
Customer ID C3867551
I complain no 13MY1100242
II complain no 13MY0210932
III complain no 13 JU1100058

Comments

One response to “Voltas is not giving Service”

  1. Voltas Allweather Avatar
    Voltas Allweather

    Dear Rizwan,
    Sorry for the inconvenience. This is to inform you that your concern listed 27 June 2013 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at [email protected] and kindly mention your complaint number (250296) in your subject line.
    Thank You for your cooperation.

    Regards,
    Voltas Customer Care

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