My balance was deducted 49 rs twice on my Vodafone number 9442314411 once on last Friday night and again one just a few hours back . The deduction says some useless gossip pack has been activated ,for which I dint give My consent . I just want refund for the same . I.e. 98 rs . I have been following up with your Cc for the past one week and no proper response from your team .. They just keep the phone ringing while escalating the call to the floor manager . I have been trying to contact your chennai nodal officer mathan . His number is either busy or he never picks up the call
I am not going to leave this as it is coz the response your Cc executives tell is so pathetic. How come you expose my balance to a third party website and without my consent how will you allow someone to deduct my balance . Moreover you never send me a message when balance gets deduced by these means .i have been a customer of BSNL for the last 8 years and I never had any bitter experience there all along . I migrated to Vodafone this March and right from that time I’m being facing these stupid issue
This is my first step in resolving this issue . Make sure you do it here itself . I am planning to file a case in consumer court and this thread itself will serve as an evidence to sue you
I will not rest until my issue is resolved
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