VODAFONE FRAUD IN DATA PLAN

I am a Vodafone Prepaid Customer in Kolkata using 3G data plan.
Vodafone has charged me RS 30/- deducting from my net account balance for downloading Hello1 North Pack, a stuff which I had never downloaded. When I called their Customer Forum for explanation, they had no proper explanation. My contact no. is +919477589839
I saw lot of complaints regarding this. I hope Vodafone is lloking at Root cause & addressing it.
AND PLEASE DO THE NEEDFUL TO REFUND MY MONEY BACK AND UNSUBSCRIBED THE SAME FROM THE Hello1 SITE.


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