Vodafone

I am sorry to say, i am very unsatisfied with vodafone service. As a regular customer. I was port from Tata dokomo. But i am happy with my previous network. With out any information my mobile no. 9038548442 was blocked from last night. As i am in delhi. i visited your several stores to make the payment & to reactivate my no. But no one was there to help me. & on live chat with your Executive Aarti, Instead of solving the problem irritating the customer asking the same question every time.

Vodafone Live Chat
Welcome to Vodafone Chat !
Thank you for your patience, a Vodafone Service Desk Agent is now available.
{Aarti}Good Afternoon! I am Aarti. How may I help you?
{Somdev Saha}Hi Aarti
{Aarti}Hello! How may I assist you?
{Somdev Saha}My mobile no. is not working.
{Somdev Saha}SIM card is not working
{Aarti}Let me assure you that this generally does not happen.
{Aarti}Are you inquiring for the same number: 9038548442?
{Somdev Saha}yes
{Aarti}Thank you.
{Aarti}Let me check this for you.
{Somdev Saha}sure
{Aarti}Thank you for the permission.
{Somdev Saha}Hello R u there
{Aarti}Yes Sir.
{Somdev Saha}ok
{Somdev Saha}Will it take time.
{Somdev Saha}Hello
{Somdev Saha}Hello R u there
{Aarti}Yes Sir.
{Somdev Saha}Will it take time.
{Aarti}Sir, please help me with the some questions.
{Aarti}Are you getting the network signals in your handset?
{Somdev Saha}No..
{Aarti}Sir, I request to you kindly swipe in and out your sim.
{Somdev Saha}Done.
{Aarti}Sir, try to use.
{Somdev Saha}No Signal.
{Aarti}Are you facing this issue in any particular area?
{Aarti}Please confirm if you are online?
{Aarti}Please confirm if you are online?
{Somdev Saha}no.
{Somdev Saha}every where
{Aarti} Since how long you are facing this issue?
{Somdev Saha}last night.
{Aarti}Okay Sir.
{Aarti}Have you tried using the SIM in different handset?
{Somdev Saha}Yes
{Somdev Saha}Same thing happened..
{Aarti}Okay Sir.
{Somdev Saha}Kindly check is my no active or not.
{Aarti}For the privacy of your account, I need to ask you a few questions, before I proceed. May I know Your Date of Birth ( Date/Month/Year ) and Email Address/Alternate contact number registered with us?
{Aarti}Okay Sir.
{Somdev Saha}16/06/1983
{Aarti}Okay Sir.
{Somdev Saha}[email protected]
{Aarti}Okay Sir.
{Aarti}Let me check this for you.
{Somdev Saha}ok
{Somdev Saha}Please confirm if you are online?
{Somdev Saha}Please confirm if you are online?
{Somdev Saha}Please confirm if you are online?
{Aarti}Yes Sir.
{Aarti}Please be online.
{Aarti}Let me check this for you.
{Somdev Saha}Make it fast
{Somdev Saha}PLz
{Aarti}Thank you for waiting
{Aarti}Thank you for the information.
{Aarti}Sir, as I check this is due non payment.
{Aarti}Sir, kindly pay your Rs. 884.2
{Somdev Saha}I am ready to pay.
{Aarti}Okay Sir.
{Somdev Saha}but as my no is block i am unable to pay.
{Aarti}Sir, shall I provide you the link?
{Somdev Saha}request you to activate my no.
{Somdev Saha}so i can pay.
{Somdev Saha}coz this no is register with my bank account
{Somdev Saha}i am paying online.
{Aarti} Sir, you can pay https://shop.vodafone.in/shop/postpaid/quickBill.jsp
{Somdev Saha}i am paying online.
{Somdev Saha}for that i require one time passwod.
{Somdev Saha}I got the link.
{Somdev Saha}Can you activate the no.
{Aarti}Sir, this is update with in 4 hours.
{Somdev Saha}r u activating.
{Aarti}Let me check this for you.
{Somdev Saha}hello
{Aarti}Yes Sir.
{Somdev Saha}r u activating.
{Aarti}Sir, sorry but lyou able lto apy your bill.
{Aarti}*Sir, sorry but you able to pay your bill.
{Aarti}Sir, you can pay by cash also.
{Aarti}Please confirm if you are online?
{Somdev Saha}as my no is from kolkata & i am delhi i am unable to pay. in store
{Aarti}Sir, please pay online.
{Somdev Saha}Kindly help
{Somdev Saha}Dear For that you have to activate my mobile no.
{Aarti}Sir, sorry but there is no need to active.
{Somdev Saha}coz my mobile no is register with bank account.
{Aarti} Sir, you can pay https://shop.vodafone.in/shop/postpaid/quickBill.jsp
{Aarti}Sir, try once.
{Somdev Saha}when i am going to pay by online. its require for one time password.
{Somdev Saha}i have tryied 5-6 times.
{Somdev Saha}i am sitting with my cards. to pay.
{Aarti}Sir, this is receive you with in 30 minutes.
{Somdev Saha}will it activate with in 30 mins
{Aarti}Sir, the one time password is get you with in 30 minutes.
{Somdev Saha}When my no is not working.
{Somdev Saha}where you r sending the password.
{Aarti}Sir, there is option to one time password.
{Somdev Saha}one time password was asking by my bank..
{Aarti}Sir, there is option to get the OTP.
{Somdev Saha}r u aduffer
{Somdev Saha}i know there is an option OTP.
{Aarti}We consider this content and language to be inappropriate. Hence, if you continue to send improper messages, I’ll need to end our chat.
{Somdev Saha}but it should send to my register no. only
{Aarti}Yes Sir.
{Somdev Saha}Can i expect any kind of help from your end..
{Aarti}Sir, your number is not suspended.
{Aarti}Sir, this is only bar.
{Somdev Saha}but there is no network..
{Aarti}Sir, be rest assured you get the OTP. with in 30 minutes.
{Somdev Saha}where i will get it.
{Aarti}Sir, in your handset.
{Somdev Saha}In my handset with out any active connection.
{Aarti}Sir, you get please wait.
{Somdev Saha}Dear. SIM card is not working..
{Somdev Saha}I am telling you the same thing again & again
{Somdev Saha}No MSG, NO Call,
{Somdev Saha}Its telling Switch off.
{Somdev Saha}you can call and try.
{Aarti}Let me check this for you.
{Somdev Saha}What r u doing for such long time..
{Somdev Saha}Time Pass
{Aarti}Please be online.
{Somdev Saha}Is this kind of service Vodafone is providing.
{Aarti}Sir, I really apologies for the same.
{Somdev Saha}you should be..
{Aarti}Please be online.
{Somdev Saha}I am In Roaming. & with out any information how can u deactivate no.
{Somdev Saha}every month i am paying the bill.
{Somdev Saha}Atleast u can give me an awareness call.
{Aarti}Inorder to call our customer support team, please dial 111 (chargeable at 50p for 3 mins for agent access) from your Vodafone mobile.
You can also chat back with us for any query. We would be happy to help you.
{Somdev Saha}When my no is not working..
{Somdev Saha}where i am going to call from
{Aarti}Sir, please take screen shot of the page.
{Somdev Saha}Then???
{Aarti}Send to [email protected]
{Aarti}Please confirm if you are online?
{Somdev Saha}Yes
{Aarti}Okay Sir.
{Somdev Saha}Tell me.
{Aarti}Sir, it revert to you with in 48 hours.
{Somdev Saha}So my no. will be inactive for next 48 hrs .
{Aarti}Yes Sir.
{Somdev Saha}Ok then wait & Watch..
{Aarti}Okay Sir.

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Last snippet received on 04/16/2015 at 5:31:37 PM
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