Location/place: Lucknow
Name of company/service: BSNL
I bought 128k BSNL sim to use 3g internet on my data card. I recharged with 3g data pack. But the downloading speed does not ever goes above 20kbps. Is that called 3g???My home comes in 3g area coverage but it still does not give 3g speed.
I contacted to customer care they referred me to BSNL office to get my problem solved. I went to CTO hazratganj. There a guy at BSNL OFFICE says that BSNL 3g works like this only and he dismissed my complain. But I know that BSNL 3g is much faster than that of mine. I have seen my friend using the same at faster speed.
Please help me solve this issue.
Details- Concerned sim card no.-9453106275
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