Using customer contacts

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Bangalore&lt;/p&gt;<p><b>Name of company/service</b>: Airtel telecom</p>Sir i had tooked a airtel sim before 8 months. The issue with me is something i didnt pay the bill for 3 months so airtel third party collecter What they have done they collected my personal contacts from mY AIRTEL sim and they call to those numbers. When i come to know all this things from my contact people i was shocked. Than i told them i m nt going to pay the money because you have used my contact and as per the telecom authority they shouldnt do that


Comments

2 responses to “Using customer contacts”

  1. Namaste Mr. Ajarudin,

    This is to inform you that your concern listed on 13 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Ajarudin,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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