used sim card issued and getting calls for pending bill

dear sir , this is yogesh lahoria i am staying in Hyderabad 4 months before one of airtel executive came to me and offer me to buy a airtel postpaid sim at same time i refuse to take that sim he told me that if i take that sim right away i will get 50% off and he had a plan of Rs 299 per month to any network after and 1GB data free every month after long conversation i took one sim from him in the same time he taken 500 rupees from me as a connection charge and he told that it will be refund in my first month bill and my number will be activated with in 24 hrs but after 3 day when the number is not activated i called the customer care service regarding the problem they told me that my id proofs is not sufficient for them so i re submitted my id proofs to them after one week my sim was activated but with in a 2 day i started getting a msg from airtel that i have 2500 pending bill payment again i called customer care of airtel those people told me that thts my previous bill i asked them to send my bill at my home address or in my E@mail id but none of them i got . after a 2 weeks i got a msg that my data service have been stopped bcoz of over limit when i check my data limits its showing i crossed over 500 mb as per the procedure i called customer care people they told me that i have 500 mb plan not 1 gb data plan after a week i started getting unknown call for a for name priya her friends calling in my number for birthday wishes and daily chatting purpose when i told them this not priyas num they told me that one of the friend name priya had this num 6 month back as per the same thing i given a complaint to airtel customer care service but i did not got any kind of response after a month these people called me for pay a pending bill of 8000 rupees including the previous bills and charges i was shocked i asked them to send the the exact bill in my e@mail id right way they told me that they cant send me the because of my service has been stopped and my out going calls are aborted after a week i got a call from airtel customer care one of there female executive asking me to pay the bill when i told her about the she told me that she is not interested to listen all these thing and she started using mass languages like (if i am unable to pay the bill way the heck i taken the sim ) after a while these people stopped my incoming calls also having no way i started using my old sim card but these people started calling my colleague


Comments

2 responses to “used sim card issued and getting calls for pending bill”

  1. Namaste Yogesh,

    This is with reference to your post dated 24 September 2013.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Yogesh,

    This is with reference to your post dated 24 Sept. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [email protected]

    Look forward to hearing from you.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Leave a Reply

Your email address will not be published. Required fields are marked *