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Unwanted Deduction Of Balance Frequently My no. is 8430852801

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AdminPost
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Location/place: PrabudhNagar, Kairana U.P

Name of company/service: Reliance Mobile

I am a consumer of Reliance Mobile. My Name is Naazneen Usmani from Prabudhnagar U.P. My no. is 08430852801
From Past few months i am suffering from UNWANTED BALANCE DEDUCTION.
Whenever I call Customer Care, The executive talk inappropriate. they don’t have idea what they are answering to customer.
After Putting me on hold for 10 minutes they said that your side activation of New Services which is completely Wrong.
Because I am a literate person and know very well which service to subscribe or not to subscribe.
From last four days The reliance mobile cut Rs.5 daily from my mobile…
and when i call customer care, the Executive didnt response good. I dont khow what his name was but he said:” Madam ji kisi bache ne button daba diya hoga, aapko pata nahi chala hoga..” What he thought I am a fool. The phone always in my purse.
PLEASE RELIANCE COMMUNICATIONS CHECK AND DO THE NEEDFUL.
HOPE THE PEOPLE SITTING IN HIGHER PLACES ARE LISTENING TO COMMON PEOPLE PLIGHT AND HELP TO SOLVE THIS HI TECH STEALING AND ROBBERY.
Regards,
Naazneen Usmani.

Comments

4 responses to “Unwanted Deduction Of Balance Frequently My no. is 8430852801”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOMcare

  3. Naaneen Usmani Avatar
    Naaneen Usmani

    Your customer care executive contact me and said.. Your balance will be refund soon and no more balance cutting will happen…

    But Nothing Happen, My balance continuously deduct from the day to Now.

    I think there is NO HOPE, THE PEOPLE SITTING IN HIGHER PLACES ARE NOT LISTENING TO COMMON PEOPLE.

    DO Something.

    Thank you.

  4. Online Indian consumer forum and complaint registration

    […] Unwanted Deduction Of Balance Frequently My no. is 8430852801 Others, Telecom companies August 2nd, 2012 […]

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