<p><b>Location/place</b>: jaipur</p><p><b>Name of company/service</b>: airtel</p>Good evening sir,
airtel charged unnecessarly charges from many months but previously it was only of 200 – 300 rupees only, but this time they charged more then 1500 rupees this time in the name of subsserve_fashion and gta, full audio_mp3fulsong, 403airtelgprs.com.
And i am amazet to know the timings of downloading morning 3 o clock then i thought i have to call to the customer care and asked in this regard but they said you have to go to customer care bt they unable to solve but today the said these charges are genuine but these charges are not genuine , even i have net plan also since they are charging
unnecessary charges
Comments
2 responses to “unnecessary charges”
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Namaste Mr. Sharma,
This is to inform you that your concern listed on 24 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Namaste Mr. Sharma,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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