unnecesory bailence reduction

Location/place: gwalior

Name of company/service: relince telicom

my no.9098008464, arun kumar ,sir i recharge my no.-20th may,99 net pack but company are not given any benefits and using the net company are deduct approx 260 from my bailence on 20,21,22,23may respectively,in that period i loss (99+approx260)