Location/place: Rihandnagar, Bijpur, Sonebhadra, UP
Name of company/service: Vodafone
DEAR SIR,
MY VODAFONE PREPAID NO IS-9918643638. ON 22.04.2013 I HAVE RECEIVED TWO SMS WHICH STATED THAT RS 35/- AND RS 5/- HAS BEEN DEDUCTED FROM YOUR ACCOUNT FOR THE SUBSCRIPTION OF BISCOOT.COM AND SHEEMARO VIDEO UPDATES. BOTH SERVICES I HAVE NEVER SUBSCRIBED. SINCE THEN EVERYDAY I AM GETTING SUCH SMS FOR WHICH TILL DATE RS 50/- HAS BEEN DEDUCTED. I HAVE TRIED SEVERAL TIMES TO CONTACT CUSTOMERCARE REPRESENTATIVE BUT IT SEEMS THEY HAVE BLOCKED MY NUMBER SO THAT I CAN NOT COMPLAIN. I HAVE ALSO SENT MAILS FOR WHICH THEY HAVE REPLIED THAT YOUR E-MAIL ID IS NOT REGISTERED.
KINDLY STOP THESE UNSUBSCRIBED SERVICES AND REFUND THE UNLAWFUL DEDUCTED AMOUNT.
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