unknown balance deduction

Location/place: rajahmundry

Name of company/service: vodafone

sir,my mobile number is 9642010224.on 20-7-13 rs.19/- is deducted from my mobile number,and there is a service named “MYDALA” activated in my mobile number without my consent.i also gave a complaint about it to “vodafone” complaints helpline number “198”.but there is no clear reply from them.please helpus sir..


Comments

2 responses to “unknown balance deduction”

  1. Hello Seshagirirao,

    Our team is looking into your concern. We will revert with an update at the earliest.

    Regards,
    Vodafone Customer Care, Andhra Pradesh

  2. Hello Seshagirirao,

    We weren’t able to get in touch with you over phone. Please know that the amount of Rs.19/- has been credited towards your account, dated July 23, 2013. Trust this helps!

    Regards,
    Vodafone Customer Care, Andhra Pradesh

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