Unfare deduction of balace(Idea cellular)

Location/place: Noida

Name of company/service: Idea (unfare deduction)

I made a call to another idea number at around 11:15. The duration of the call was 306 seconds. So Rs 3.06 must be deducted. But somehow Rs 9 was deducted.
I called customer care they says your 1p/s plan is deactivated. I bought this sim with inbuilt plan of 1p/s. Still my call plan is changed without any notification, causing me loss around 50 Rs in various other calls.


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