Unfair Balance Deduction ( TATA Docomo )

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Aligarh&lt;/p&gt;<p><b>Name of company/service</b>: Tata docomo</p>I want to Complaint against the unfair balance Reduction on my mobile no 8791513517 Of around 7.5rs from main balance and 16rs from Special Balance.. Even though I have niether made any Call..
When I call Your Representative he(Arpit) replied that ‘Our System is not working Right now ,So Please call back later’ . If u cant provide a working System then how could u provide Other basic facilites ?
I just want u to Return my balance back As soon as possible..


Comments

2 responses to “Unfair Balance Deduction ( TATA Docomo )”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    “””Dear Customer,

    As per our discussion, we would like to inform you that your concern regarding balance deduction has been registered vide docket number ABAL127038970 and deducted balance of Rs. 7.40/- have been credited back to your account.

    Kindly note that currently no special talk time is available on your number.

    Thanks and Regards,
    Customer Care
    Tata Docomo.

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