Dear Sir,
I am NOT a customer of Kotak Mahindra Bank but I am recieving regular calls from one of its employees (Mr. Dipak Sharma) of the Delhi Branch from the number
09873594109 at home and in my personal mobile number.
He says that my neighbour (Mr. Partho Sengupta) residing at Salt Lake City, Kolkata -700064, has overused his credit limit in his credit card and he is not clearing his dues.
He further says that my name has been given along with the number at the time of issuing credit card.
He says that Mr. Partho Sengupta is not picking up calls and not responding,so its my duty to either make him respond or I will have to pay.
Mr. Dipak Sharma has been regularly unprofessional in his conversation and has called me “chor” (thief) again and again.
I have tried to make him understand a lot of times that I am not responsible in any manner but he refuses to understand.
In this regard I will like to clear these points.:
1. Although Mr. Partho Sengupta is my neighbour, I have NO relation with him whatsoever. We dont even have talks for years.
2. Even after these calls I contacted him and he confirmed me that he never gave my name or number to anybody.
3. Even if he is lying and he did really gave my name and number,I have NO responsibilty whatsoever towards the liability because I never signed any document and gave no assurance/confirmation to the bank. I am not a guarantor.
What a ridicule the KOTAK MAHINDRA BANK has made of the Banking System in the country?
4. Mr. Dipak Sharma regularly calls up at home and disturbs my family. He does not understand the basic Banking Laws. Just because they are unable to recover their dues from one person, it does not give them the right to disturb his neighbours to recover the dues.
If I am at fault I am ready to face legal actions but I am not related to the defaulter in any way neither I am a party to the transasction in any way.
Dear Sir, We are a family of Chartered Accountants and Lawyers. We are law abiding people and it really agonises me seeing the banking conditions of this country.
I request you to look into the matter immediately and stop the employee from harassing us who are not responsible and not related to the bank in anyway.
If Mr. Partho Sengupta has done some wrong, catch hold of him. Dont harass the neighbours.
We request you to stop this unprofessional behaviour.
Regards,
Mr.Bimalesh Kumar Ramuka
email at : [email protected]
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