UNAUTHORIZED BALANCE DEDUCTION

Location/place: KOLKATA

Name of company/service: IDEA

HI,MYSELF SANJOY.TODAY ON 20TH JUNE 2012 Rs.30/- HAS BEEN DEDUCTED FROM MY BALANCE AS A CHARGE FOR IMS ACTIVATION,WHERE I DIDN’T SEND ANY REQUEST REGARDING THIS.AFTER RECEIVING THE MESSAGE WHEN I CALLED TO THE CUSTOMER CARE, SOME OF THEIR REPRESENTATIVE TOLD ME THAT I COULD NOT REFUND MY DEDUCTED BALANCE.SO PLEASE HELP IN GETTING MY MONEY BACK TO MY MOBILE BALANCE.MY MOBILE NO. IS 7890788382