Location/place: kolkata
Name of company/service: tata docomo
Inadvertently an amount of Rs 35/ have been deducted by Tata Docomo Services from my mobile no 9051467106 on 02-04-13 without my authorisation.
In spite of recorded commitment from the call center on the same day at 6pm I have not received back the money within stipulated time (3 hours)through mobile.
Dear customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
As per our discussion over the call . we would like to inform you that the Vas service has been deactivated and also an amount of Rs. 35/- has been already credited back to the account as goodwill.
Thanks and Regards,
Customer Care
Tata Docomo.””
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