Location/place: Chennai
Name of company/service: Tata docome
Hi,
I am unable to connect internmet from 10 days.Customer care people are not responding properly.Even i went through tata docomo services also but it went into vain.I have called so many times to customere care still i didnot received any conformation call from customer care.
Moblile number – 8825128728
Dear customer,
Thank you for sharing your contact details, we will contact you soon and address your concern at the earliest.
Thanks and Regards,
Tata Docomo
“Dear Customer,
We tried to speak to you personally on your number to understand your concerns regarding internet connection. we are unable to contact you, since your call was not reachable.
Hence, we request you to kindly provide us the below details which will assist us in doing the needful.
1. Handset Model:
2. Which access point:
3. What symbol is displaying:
4. How it is displaying:
5. Is it related to particular time, is it related to web site:
6. Is it related to specific area:
7. Are you trying with pc or mobile:
8. Which GPRS voucher/pack you are subscribed, at present what was the customer speed:
9. Manual Settings provided or not:
Thanks and Regards,
Customer Care
Tata Docomo.
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