Location/place: chandigarh
Name of company/service: Datawind Ltd, Amritsar
I had ordered the said tab for my own use vide online payment on
30/3/2013 vide order no pm030ac. After so many emails& calls at their
call centers( Which never reachable) 18001802180.
I got my tab on 9th Apr2013. But I am sorry to say that I am completely unsatisfied with it due to few reasons:
1) its wifi speed is very slow
2) sim’s signal disappear after some time.
3) camera is not clear
4) battery backup is very low
5) touch is hard
6) volume of speakers is very very low
Today i got a call from that company office about the problem i am facing.
After arguing so many times, the caller told me in a threatening way that the tab will not be replaced or returned back.
They don’t have any service center, but in their website www.ubislate.com
They have mentioned in refund section that ( Our prime motto at Datawind Innovations Pvt. Ltd is to serve our customers at the highest desired levels. After your purchase, if you are not completely satisfied with any item purchased from us, we will gladly refund your full money without any quibble.There is no risk when you are buying on Datawind Innovations Pvt. Ltd. Your complete shopping satisfaction is our No.1 Priority. We want you happy each and every time you buy from us. However, if due to some unforeseen situation you are not happy with the product then the following terms apply for a mutually consented resolution of the situation.)
I had emailed at [email protected] regarding service center @ chandigarh. But no reply is receieved till now.
After that i emailed at [email protected] & [email protected].
so kindly help to refund my full amount from such a fraud company as there is clearly mentioned at their website that no questions will be asked if you are not satisfied with our product.
vikas kapur
9417194131
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