Location/place: New Delhi
Name of company/service: India Times Shopping
I placed an order for a set of steel covered with copper kitchen storage set & 6 containers with India Times shopping. What arrived was the wrong set & the complimentary ladles were not enclosed. Also the containers were of a wrong colour.
I complained to them 6 times as per dates below:
Sat 28th July 3 calls between 11.25 to 11.30 am, Sat Aug 11 at 9.05 am, Tues Aug 14 at 9.09 am, Sat Aug 18 at 11.45 am and numerous calls. However, they would always tell me that they were going to call me back within an hour, which never happened. When I asked to be connected to the Manager, they never did. They would just not call back. I still have the items, which cost me a lot of money but are of no use. I have purchased 7-8 items from them in the past which total to over 15000-20000 Rs. I am totally frustrated & dont know what to do. My complaint number is 337178 & some Aman Rajvanshi has been spoken to. It is an absolute case of cheating & I shall have this published in newspapers. Is there anything that you can do so that others are not decieved?
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