took money but did not deliver flowers

Be careful of cityflowers.co.in . These are fraud online marketing sites.
They have taken my order on 18th aug,2017 claiming that they will deliver same day between 4:00 PM to 9:00 PM.
When i tried calling after non-delivery of product after 9:00 PM , I came to know it is there off time.

When i called next day the lady has response like this :

“How can be deliver you order in night?” I said why did you taken the order if you can’t deliver in promised time.
She just asked me to have some common sense that order can’t be delver in late evening or in night.

After that i asked for the cancellation because i arranged alternative but she refused saying that order will be deliver at some different time.
I have given written complain also without any response.
Be carefull. I request authorities to take actions on such fraud online marketing sites.


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