Timtara not giving refund

Location/place: india

Name of company/service: timtara

I have placed an order on july 4th.i didn’t recieved my order. so i have cancelled.my amount was not refuded.i have contacted to them many times but they are saying your complaint is in process.but there was no response from them.plz solve my problem.my phone no is.9989444983


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