Location/place: Delhi
Name of company/service: Timtara.com
Hi,
I have online ordered BSNL Penta IS 701R Tablet(IS 701R) in 11th of June but still they have not delivered the tablet. I have complain so many time & mailed to their customer care but no one is listening my complain. My order no. is ” 10269970″. My complete trail mail is given below:
Dear Raja,
Please update me
Dear Raja,
Today, I am going to open the case in Consumer court as i am not getting response from your side. Even i called to customer care (Miss.
Himali)and according to her, she don’t have any information regarding my case and your last mail. So respond me immediately.
With Regards:–
Deepak Kumar
Mob: +91-9891810036
From: [email protected]
To: [email protected]
CC: [email protected]; [email protected]
Subject: RE: Your timtara Order Confirmation
Date: Sat, 7 Jul 2012 10:28:58 +0530
Reminder!!!!!!!!!!
With Regards:–
Deepak Kumar
Mob: +91-9891810036
From: [email protected]
To: [email protected]
CC: [email protected]; [email protected]
Subject: RE: Your timtara Order Confirmation
Date: Fri, 6 Jul 2012 11:04:01 +0530
Dear Raja,
Two working days has been passed but still i didn’t received my amount in my Credit card account.
I will wait 2 days more otherwise i will complain in consumer court.
Waiting for your better response.
With Regards:–
Deepak Kumar
Mob: +91-9891810036
Date: Tue, 3 Jul 2012 13:24:18 +0530
Subject: Re: Your timtara Order Confirmation
From: [email protected]
To: [email protected]
Dear Mr Mehta,
With the reference to the below mentioned mail,
We have refunded the order yesterday and it will be credited in your account in next 2 working days,
Looking forward to serve you again,
Regards
Raja Singh
On Tue, Jul 3, 2012 at 12:45 PM, Deepak Mehta wrote:
Hi Team,
I have called so many time and didn’t get the positive response from your side. They have given me ticket no and said that our Representative will contact you within 24 hours but i haven’t received any call or mail. So, request you to please update my order status otherwise i am going to consumer court for complaint.
My ticket no. is #39532 and order details is given in below mail.
With Regards:–
Deepak Kumar
Mob: +91-9891810036
From: [email protected]
To: [email protected]
CC: [email protected]; [email protected]
Subject: RE: Your timtara Order Confirmation
Date: Wed, 27 Jun 2012 17:07:28 +0530
Its too much. I am not getting reply for my order…….
With Regards:–
Deepak Kumar
Mob: +91-9891810036
From: [email protected]
To: [email protected]
Subject: RE: Your timtara Order Confirmation
Date: Tue, 26 Jun 2012 12:17:22 +0530
Hi,
Please update my order status….
With Regards:–
Deepak Kumar
Mob: +91-9891810036
From: [email protected]
To: [email protected]; [email protected]; [email protected]
Subject: RE: Your timtara Order Confirmation
Date: Sat, 23 Jun 2012 10:24:36 +0530
Hi,
Please update when i will get my below ordered tablet….
With Regards:–
Deepak Kumar
Mob: +91-9891810036
From: [email protected]
To: [email protected]; [email protected]
Subject: RE: Your timtara Order Confirmation
Date: Fri, 22 Jun 2012 14:55:55 +0530
Hi,
Please update the status of my order.
With Regards:–
Deepak Kumar
Mob: +91-9891810036
To: [email protected]
Subject: Your timtara Order Confirmation
Date: Mon, 11 Jun 2012 07:49:14 +0000
From: [email protected]
Hi Guest,
Thank you for your order.
Your Transaction #10119506 has been confirmed and is being processed.
Here is the summary:
Transaction Id : 10119506
Order Date: 11th Jun 2012 01:16 pm
Payment Mode: Credit Card / Debit Card / Net Banking
Order No. PRODUCT OFFERS UNIT PRICE SHIPPING CHARGES TAX QUANTITY UNIT DISCOUNT TOTAL PRICE DELIVERY TIME
10269970 BSNL Penta IS 701R Tablet(IS 701R)
None Rs. 3,495 Rs. 0 Rs. 0 1 Rs. 400 Rs. 3,095 Delivery in 15-20 Working Days
Total
Rs. 3,095
Shipping Address:
Deepak Kumar
B4/182B, Keshavpuram, Delhi-110035, Near Kehavpuram Metro Station
Delhi, DELHI 110035
India
Mobile Number: 9891810036
Bill Raised to:
Deepak Kumar
B4/182B, Keshavpuram, Delhi-110035, Near Kehavpuram Metro Station
Delhi, DELHI 110035
India
Mobile Number: 9891810036
You can visit http://www.timtara.com/account.php?action=order_status to view your order status and to contact us regarding this order.
If you do find any of the above information incorrect, please feel free to call us on 0135-3051500 (9:30A.M-6:30 PM, Monday-Saturday).
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