On 14-01-2014 I received a call from TimesJobs that my resume has been shortlisted for the company ‘Havells’ and based on which I completed my 1st round interview with Havells over phone(call was arranged by TimesJobs representative). On 15-01-2014 I received a call from TimesJobs that I need to mandatorily purchase some services from TimesJobs on the basis of which my application along with all the joining formalities with Havells will be processed by TimesJobs. Regretfully TimesJobs representative somehow managed to convince me to purchase Behavioral Assessment services viz 1. Career Option Report, 2. Career Development Report and 3. Greatest Strength Report from TimesJobs StepAhead in exchange of Rs.5,200/-(Five Thousand Two Hundred Only)[Order No.1288974]. Later when I inquired about it with TimesJobs they said no such recruiting arrangement exists with Havells. I strongly believe I have been intentionally misguided by TimesJobs representative (Representative Code: SA7B) who convinced me to avail these services and made fake commitments on behalf of Timesjobs. Please note that verification for the corresponding order has failed and the same has been cancelled. I have received emails from Timesjobs that the services has been cancelled and refund process has been initiated. Cancellation Sub-order nos 1. 456181(Career Option Report), 2. 456182 (Career Development Report), 3. 456183 (Greatest Strength Report).
Till 18-03-2014 (more than 30 days from 12-02-2014-date of order cancellation) I have not received any refund.
I have tried to contact timesjob on the corresponding issue but they don’t respond to emails and they don’t offer help for refund related issues over phone(1860 500 5500) either. Online chat service only promises to forward my case to concerned authorities with no result so far.
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