Tikona very poor internet speed since last 3 months

Mar 1, 2015

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I am having speed issue with my Tikona internet connection since last 3 months. I am complaining daily to the Customer care of Tikona by everyday. There were 3 Engineer visit, and didnt do anything, hence the issue is still there. I had complained through Core.NIC website too. Still my problem has not fixed yet.

I had asked Tikona to change the roof top device, as it has the problem every day. Always the online customer care executives says that there is some issue with your device. But still the device has not changed yet. And both online and offline technicians are failed to solve my internet speed issue. Still there were no reduction in my bill amount.

Now what should I do? I am having a huge loss because of this speed problem as my total work is depending on internet. Approximately I am having a 450$ loss every month because of this internet issue. I am earning 30$ in a Day through Google Adsense.

Waiting for a solution

Comments

3 responses to “Tikona very poor internet speed since last 3 months”

Tikona Care

March 2, 2015

Dear Livin,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMAR0042 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [email protected]

Regards,
Tikona Care
Tikona Care

March 3, 2015

Dear Livin,

This is a gentle reminder to follow-up on your concern listed on Feb 13, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [email protected] mentioning your assigned reference number TIKMAR0042 in the subject line.

Regards,
Tikona Care
Tikona Care

March 4, 2015

Dear Livin,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum – forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

Tikona very poor internet speed since last 3 months

Comments

3 responses to “Tikona very poor internet speed since last 3 months”

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