Tikona Broadband service

Location/place: Hyderabad

Name of company/service: Tikona broadband service

I had taken the tikona service on june ,because of their worst service i raised a request for disconnection i they send me mail for disconection on july 12 saying that i raised a request for disconnection on october 11. i used this service only for 15 days . I called somany times to collect bill of 15 days . but their executive came after due date.They collected modem 15 days back and i paid 1200 rupees at the time of installation.My amount has been settled in that amount .but they are sending bill with due amounts and due dates . I called to customer care they are saying that ne need to pay. i have voice record also.I attended all their calls but they are saying that iam not attend their calls.They are sending bills every month with due dates adding 100 rupees as a penalty.even my amount was sellted .

My tikona customer ID:1106630327

Please do the need full.


Comments

5 responses to “Tikona Broadband service”

  1. Tikona Services Avatar
    Tikona Services

    Hi,
    We have made a note of your concern. We shall look into it and revert in maximum 48 hours.

    Email Us:– [email protected]

    Regards
    Tikona Services

  2. Balasubrahmanyeswararao.E Avatar
    Balasubrahmanyeswararao.E

    i recieved your call regarding my account has been terminated and settled. Thanks for your response resolving the issue.

  3. Balasubrahmanyeswararao.E Avatar
    Balasubrahmanyeswararao.E

    My Tikona Customer ID:1106630327.Thanks for solving the problem.Tikona executive given a call and said that my account has been settled.

  4. Tikona Services Avatar
    Tikona Services

    Dear Customer,

    Thank you for bringing this to our notice.

    As per our discussion with you on 4th November 2012, your account has been terminated. As the Full & Final Settlement has been concluded, no dues are pending against your account.

    Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service our Customer Care associate will be glad to assist you”

    Regards,
    Tikona Services.

  5. Tikona Services Avatar
    Tikona Services

    ” Dear Customer,

    Thank you for bringing this to our notice.

    As per our discussion with you on 4th November 2012, your account has been terminated. As the Full & Final Settlement has been concluded, no dues are pending against your account.

    Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service our Customer Care associate will be glad to assist you””

    Regards,
    Tikona Services.

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