Tikona Broadband Service

Aug 27, 2012

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Location/place: Pune

Name of company/service: Tikona Broadband Service

Hi,

I would like to log a complain against TIKONA Broadbans service company. I registered for a new Broadband connection on 4th April 2012 and paid 2400 Rs. in advance as a rental for 6 months. I got the connection activated on 10th April 2012, But from the first day itself, the connection hasn’t worked at all. So I requested to disconnect my connection on 12th April 2012. Now, its more than 4 months now, I have not received my 2400 Rs. back.

Thanks & Regards,
Nitin Kodre
9890086300
Pune

Comments

2 responses to “Tikona Broadband Service”

Tikona Services

August 28, 2012

Dear Mr Nitin
we thank you for your mail.

We have saved your details in our database, and forwarded them along with your grievance to the concerned department. At tikona services, we try our utmost to keep our customers satisfied. After all you are the reason and the very purpose of our existence.

Please be patient and help us serve you better.

Thank you,
tikona services
Tikona Services

December 24, 2012

Dear Mr. Kodre,

Thank you for bringing this to our notice.

As per our conversation with you on 1st September 2012, your account has been terminated on 1st June 2012 and we have arranged an engineer visit for the devices collection.

Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service our Customer Care associate will be glad to assist you”

Regards,
Tikona Services.

Tikona Broadband Service

Comments

2 responses to “Tikona Broadband Service”

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