TIKONA BROADBAND IS CHARGING CUSTOMER WITHOUT GIVING SERVICE AS COMMITTED

Aug 5, 2012

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Location/place: gurgaon

Name of company/service: tikona

I took Tikona, But I have faced a lot of Harassment on usage of this Broadband, I am amazed by Poor Services of TIKONA, I have given them options to Reimburse if they cannot give me promised/coommitted speed at home.

Their ENgineer Visisted home,a nd told me that 2 reason for the same, is that TOWER is removed and placed away in Palam Vihar which is away from my Home; and 2nd reason is Instrument at my home place needs to be changed…

I will like to ask without proper inspection , How can Tikona keep on Charging money..

TIKONA has disappointed and cheated me..

I need to be compensated..or else reimbursed all my money….
I will not like to apy for POOR Braodband speed which disconnects every 20 minutes…

My user id with tikona is 1106665893

Comments

2 responses to “TIKONA BROADBAND IS CHARGING CUSTOMER WITHOUT GIVING SERVICE AS COMMITTED”

Tikona Services

August 7, 2012

“Hello Sir,

We thank you for your mail.

We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep our customers satisfied. After all you are the reason and the very purpose of our existence.

Please be patient and help us serve you better.

Thank You,
Tikona Services”
Tikona Services

January 17, 2013

Dear Mr. Ahuja,

Thank you for bringing this to our notice.

As per our discussion with you on 10th August 2012, we have assigned your complaint to the technical team and the follow up is on priority.

Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service our Customer Care associate will be glad to assist you”

Regards,
Tikona Services.

TIKONA BROADBAND IS CHARGING CUSTOMER WITHOUT GIVING SERVICE AS COMMITTED

Comments

2 responses to “TIKONA BROADBAND IS CHARGING CUSTOMER WITHOUT GIVING SERVICE AS COMMITTED”

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