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Threatening and fraud from Airtell

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AdminPost
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Location/place: Pune

Name of company/service: Airtel

Hi,
This is Romila.I lost my airtel 3g datacard in February 2013 and called the airtel customer care asking to discontinue the service.They asked me to go to the airtel gallery to discontinue it and then again i told them to discontinue from their end and they said that they will do so.I received a call from the customer care also saying that the number has been disconnected.But after some days again i started getting calls saying that i had to pay the outstanding amount.I told them that I had discontinued the service long ago they said that it was not yet discontinued and there was no complaint that was registered by me to discontinue the service.Finally after being irritated so much I sent an email to airtel asking to lodge a complaint to discontinue on March 24th 2013.But they replied to me on April 16th 2013 which means that they had not yet disconnected the dongle till 16th april.Now i get calls from them asking to pay the outstanding amount and say that they have filed a case against me.But the question is why should i pay the bill when i havent used it.It was the fault from their end that they did not discontinue the connection imediately even after getting so many calls by me.This is very diappointing.Please guide if anyone faced the same issue

Comments

13 responses to “Threatening and fraud from Airtell”

  1. Airtel Presence Avatar
    Airtel Presence

    Namaste Romila,

    This is to inform you that your concern listed on 16 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Airtel Presence Avatar
    Airtel Presence

    Namaste Romila,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Romila Avatar
    Romila

    The issue is not resolved.Actually, i received threatening calls from airtel that they have filed a case against me.After some days i received a call from a person who said his name is Rajender Choudhary(phone number :8107718094) and also said that he was an Advocate (from Delhi) who said that the court had sent the Legal notice to me three days back(three days prior to the day which he had called).But I had not received any notice.I asked him to email me but he said he cant mail that notice.He also asked me to pay the due amount soon within 2 hours else you should pay the compensation Rs.30000 and asked me to give him the receipt number once the bill is paid.After two hours again he called up and started speaking rudely to me me .I told him that i would pay the money next day as i was in office and couldnt to to the gallery immediately. But he spoke harsh to me then asked me to pay next day.It was a bit suspicious to me whether he was an advocate or not.I tracked his phone number and the number belonged to Rajasthan but he said he was calling me from Delhi.The next morning he was Continuously calling me forcing me to pay the bill. Finally i paid the bill,called him up and gave the Receipt number and also the executive in the airtel Gallery also spoke to him and told him that I paid the bill. Then that Advocate asked me to message my address and told me that in a day or two he would clear all the legal notices that were against me and send it back to my address as a proof.I waited for one week or two but didn’t hear back from him.I called him up, he picked up the call then i asked him about the papers, he disconnected my call.Till now i call him up but either he disconnects my call or keeps his mobile switch off.Very disappointing.The scenario in the Airtel gallery where i went to pay the bill was also pathetic.There were many customers like me who had the same complaints that they are getting the threatening calls even when they have not used the internet or have asked to disable their SIM. But still the number was not disabled and finally they were asked to pay the bill saying that they have used the internet data.This is disgusting…Some people also said that these people were hired by Airtel company itself (as the phone number was shared only with airtel while buying the SIM)….This disappointed me alot. Guys Please dont pay attention to all such fake calls .I have been cheated ,no one else should be cheated again.My humble request to Airtel Please take some action if such cases are reported.

  4. Avatar
    Anonymous

    hi ,Romila,Myself Priya I too came across person now sometime back and just thought to check this genuiness of this person and the call. and read your article..Will now syrel follow on this and legal action against this person.Though i was insiting that the jurisdiction is not Delhi.And then i Became suspicious and secondly from last 13 years residing same place house is never locked,checked with the postman .Never any RPAD HAS COME BY OUR NAME. THANKS for your alertness and putting it on netGod Bless you..

  5. Avatar
    Anonymous

    i also have the same issue with tikona. I paid everything and returned their belongings.
    And i left bangalore too.
    They are asking about 5000 Rs. Are we idiots to pay as they want. Please ignore these guys.

  6. Suresh - Bangalore Avatar
    Suresh – Bangalore

    i also recieved call get from 8107718094 and saying that call is from police station. and sub inspector is calling. Sound was so polite and he doesnt have the guts to say anything upfront. So please avoid taking broadband connection with these kind of idiots. I used the connection for 2 year that was the mistake i done. Could have been taken any BSNL.

  7. M R Mehta Avatar
    M R Mehta

    Dear Reader,
    On 13/09/2013 I recived call from mobile number +91-8107718094. The person called said he is Advocate Rajendra Choudhry. He is calling from Hazari Court Delhi. If you do not pay Rs.642/- for which we have send notice. You have not accepted notice so we will fill case of Section -420 & 3748 against you. Summons will be issued against you and you have to come to Delhi from Mumbai for attending case. So you deposit the ammount today and send copy of recipt than i will submit the court that matter is setteled and not file case against you.
    I realised that i have not taken any such connection there was no outstanding balance. Hence i immidiately realised that it was a fraud call. Hence i went police station to register complain against such person. All readers please file complain against such fraud person. So that he is immidiatel arrested. If you came across any such issue do report to the forum.
    Thanks

  8. lalit meshram Avatar
    lalit meshram

    I also faced the same issue. happened today only, guy called me from +91-8107718094 and said his name is Rajendra singh Sekhawat and he is a sub inspector in delhi police station. And he is said me that Guptaji is came to him(lawyer) to file a complaint against me a fraud case. Inspector was telling me to pay the bill to avoid court case and all. He asked to me to pay the bill today and provide the receipt of the paid bill.
    Please type the same name(Inspector) so you will come to know who was he actually?
    I do not know if anyone is really looking for all this complaints. What to do?

  9. Gaurav L Kumbhar Avatar
    Gaurav L Kumbhar

    Hi Friends,
    Same issue happen with me also. I received a call on 8107718094 this no and told me that he is Rajendra singh shekhawat and he is sub inspector in Delhi police stn. He threatened me to pay my outstanding bill ammount otherwise he will file an FIR in court. He gave me 1hour time to pay my bill. After 1 hour he called me back and spoke with me very rudely. I varify this number on consumer forum and i found that this is fake call. This is some person hired by airtel to threaten people. Please ignore this call. Airtel authority should take corrective action on this person.

  10. lalit meshram Avatar
    lalit meshram

    Does Airtel really care about all these issues? Is someone really looking to resolve the problems of customers?
    I guess there is no sense to write anything here? I am receiving calls everyday but still no solution.

  11. Intezar Malek Avatar
    Intezar Malek

    i received threatening calls from airtel that they have filed a case against me.After some days i received a call from a person who said his name is Manoj Vikra (phone number :8107718094) and also said that he was an Advocate (from Delhi) who said that the court had sent the Legal notice to me three days back(three days prior to the day which he had called).But I had not received any notice.I asked him to email me but he said he cant mail that notice.He also asked me to pay the due amount soon within 2 hours else you should pay the compensation Rs.30000 ..After two hours again he called up and started speaking rudely to me me .I told him that i would pay the money next day as i was in office and couldnt to to the gallery immediately..I tracked his phone number and the number belonged to Rajasthan but he said he was calling me from Delhi.The next morning he was Continuously calling me forcing me to pay the bill.But i am not pay bills.Because thats are cheater.So i am not pay bills.But i am tried thats phone.so finally i decide case into thats cheater.so any one suggest process of how to case in faurd calls.

  12. Malek Avatar
    Malek

    Tikona Broadband Pvt Ltd.
    Tikona Companies sale Customer Details Faurd Agencies.So i received threatening calls from .that they have filed a case against me.I am Disconnect Tikona connection.i am calling Tikona Customer care .and asking medam tikona my tikona data plan is finished but my connection period i am not satisfied your service so i dicide disconnect this connection.Madem tikona asking me you simply email to companies you id and user name and resason.after companies receive email after week companies person your modem and wired disconnect.finlly you disconnect.i process this follow instrustion.and disconnect tikona Broadband..But After some days i received a call from a person who said his name is Manoj Vikra (phone number :8107718094) and also said that he was an Advocate (from Delhi) who said that the court had sent the Legal notice to me three days back(three days prior to the day which he had called).But I had not received any notice.I asked him to email me but he said he cant mail that notice.He also asked me to pay the due amount soon within 2 hours else you should pay the compensation Rs.30000 ..After two hours again he called up and started speaking rudely to me me .I tracked his phone number and the number belonged to Rajasthan but he said he was calling me from Delhi.The next morning he was Continuously calling me forcing me to pay the bill.But i am not pay bills.Because thats are cheater.So i am not pay bills..so finally i decide case into thats cheater.so any one suggest process of how to legally case in faurd calls.

  13. lalit meshram Avatar
    lalit meshram

    Hi All,
    I have made all the said payment and you have not updated your system details yet. I still have received notice from your side.
    Now who is responsible for that, why are you guys not taking care of the updates.
    Here are the details of payment I have made at Airtel center:
    1. Date 5/10/2013 Amount is 1033 INR
    Receipt No-49371
    2. DAte2/11/2013 Amount is 752 INR
    Receipt No-52832
    Still you are harassing me for the payment.

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