THREATENED TO FIRE CASE: NOT PAYING A FAKE BILL

Mar 16, 2014

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Location/place: kanpur

Name of company/service: Tikona

I took a prepaid tikona broad band connection . Due to vary bad service, on December 2013 i asked them to close the connection (customer care). but they close my connection in feburary between January and feburary i did not use any data and still they send a bill of amount 784/- and advocate. ATUL SRIVASTAV called me today (15/03/2014) and shouted the money within 1hr. and if i dont pay he will fire a case against me on Delhi civil court!! one important point is many time they called me and asked for the bill – i asked him why i paid this then he said that tikona company fire a case against me and tikona service did not give any prior information regarding this case to me. each time i refused to pay. Please guide me what can i do now?
my tikona id is -1106880612

Comments

2 responses to “THREATENED TO FIRE CASE: NOT PAYING A FAKE BILL”

Tikona Care

March 20, 2014

Dear Anil Kumar,

Greetings from Tikona.

Please be assured that your concern listed Mar 16, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Tikona Care

March 21, 2014

Dear Mr. Gupta,

Greetings from Tikona.

With regards to our conversation on March 19, 2014, we confirm that your Tikona service account has been terminated.

Post full and final calculation, you are liable to pay outstanding amount of Rs. 485/-.

We have sent you a detailed breakup on your registered email address.

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

We request you to clear the payable amount to avoid bill reminder calls for your account.

For any further issues/queries, you can contact us on our toll free number 1-800-209-427 or you can reach us at forum.tikona.in

Regards,
Tikona Care

THREATENED TO FIRE CASE: NOT PAYING A FAKE BILL

Comments

2 responses to “THREATENED TO FIRE CASE: NOT PAYING A FAKE BILL”

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