Godrej,
There was cooling problem in my fridge. The complaint which I made to Godrej Service Centre (Toll Free No. 18002095511)on 9-JULY -2015 and the call no K0907254438, In spite of several phone calls nobody has turn up to rectify the fault .GODREJ MAKES FALSE PROMISES TO SEND THERE TECHNICIAN WITHIN 24 HOURS. WHICH DOESNT HAPPENED . Since then I am waiting for the Godrej technician to come. Then why you want to sell ur product if you dont have proper network service. NOT UR PRODUCT IS DURABLE OR UR SERVICE. IF YOU DONT HAVE THE PROPER SERVICE NETWORK THEN WHY YOU SALE REFRIDGERATOR I THINK I WILL BE BETTER TO STOP MANUFACTURING UR PRODUCTS . WHAT ALL UR TECHNICIANS ARE SLEEPING ???????????????
NOW IN SUMMER FRIDGE IS ONE OF IMPORTENT THING BUT U GODREJ PEOPLE …………………..
I DONT KNOW WHY YOU HAVE OPENED THAT CALL CENTER WHEN U DONT RESPOND.
VERY VERY VERY VERY POOR SERVICE.
Regard
Amit dey
Kolkata
M-9007747930
they could not give proper service
Comments
One response to “they could not give proper service”
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Dear Amit dey,
We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.
If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number. Incase you have not yet registered your complaint; you can do the same by calling us on our toll free number 1800-209-5511.
Regards,
Godrej Appliances Team.
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