the shipped product is faulty

Location/place: mumbai

Name of company/service: Flipkart

I had buy samsung galaxy star from Flipkart. my order no is 30807070503 There is one fault in that,its speaker is not working. I had given a complain to Flipkart they are saying to couriered us..blue dart one of courier company demanding 2700 ₹ to couriered it along with many permissions like road permission & cargo permission.which is not possible for me to give it.
Flipkart are not doing anything, every time they says we will call back you but they didn’t call me,its more than 4days now
so please kindly take important steps to solve my problem


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