Location/place: Bangalore
Name of company/service: The Hindu
My name is keshav, from Bangalore (Nagarbhavi).
On July 19th 2013, two sales executives of “The Hindu” newspaper gave me a offer of Rs 333 for 1 year subscription of “The Hindu” newspaper and a free bag.
I subscribed for the offer on the same day (July 19th), by my credit card and they gave me a free bag instantly,.
Rs: 333
Order No: BG 034569
ORDER Date: 19th July, 2013
The address on the recept is:
Kasturi & Sons Ltd,
Circulation Department, 19 &21,
Bhagwan Mahaweer Road, (Infantry Road), Bangalore – 560001
They promised that the paper will be coming from Aug 1st. Its already August 13th and still no signs of paper yet.
Sales executive Not responding
I have been calling the executive who signed me up for this offer.His number is 9632225626, Name is Manju..
Since Aug 1st and everytime i call him he says it comes tmw and other excuses. He does not call me or gives me any update. I myself have to call him everyday to get update but now he isnt responding. He does not answer my call now. Its been 13 days already and no update from the executive or from the Concerned Dept.
Customer care Not responding
I have also called the customer care number 180030700505 but they wont answer my call.
I fear that i have been scammed.I am going to file a consumer complaint for breach of SLA. Please dont fall into this trap, they wont listen to you after you paid for the subscription.
Thanks
Keshav
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