Sir, I had booked a e-ticket via IRCTC on 10th october 2013, but due to sudden change of weather I had to cancel the ticket, so I filed TDR for the ticket before Scheduled departure time of the train on the same day for refund. I got confirming email that TDR has been filed successfully. Now It has been about 10 months but I haven’t been refunded the money. I tried to contact them via email and calls but they dont care to reply. The detail of the booked ticket is given:
“Booking details:
PNR No 6223980999 Train No 12857
Train Name TAMRALIPTA EXP From HWH
To DGHA Date 13-10-2013”.
And TDR email response is also given here:
“Dear Customer,
With reference to your request for refund for PNR Number 6223980999 for reason ‘Passenger Not Travelled.’, we wish to inform you that your request for refund has been filed succesfully against Reference No: ekt2013101309667963 and this case is being forwarded to the concerned Railway through TDR refund process”
So I am requesting you to help me.
Thanking You,
Avilash Jain.
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