Location/place: KOLKATA
Name of company/service: SOFTWARE ENGINEER
Hello Consumer Forum,
I am Suddha Swattwa Mukhopadhyay from Kolkata ( Mob + 91983165584).I have been using TATA SBI Credit Card for more than 6
years nowwith no issues until yesterday on 24-JAN-2012 I received couple of messages on my mobile number +919831655684
about couple of fraud transaction made against tata card number 5126229244006527
The fraud transaction details are as follows
1. Rs 41,118.07 at SYSTEMBOLAGET on 24-Jan-13 around 4.07 PM IST
2. Rs 26,151.09 at COOP FORUM ESKILSTUNA on 24-Jan-13 around 4.10 PM IST. This trasaction got declined because the
card was blocked by TATA SBI suspecting a fraudulent case.
I immediately received a call from the customer support number (+911243992215) regarding the same and intimated that the
transactions has been done in Sweden.
As discussed in the call I have already submitted the dispute form against the fraudulent transaction of amount (Rs
41,118.07) mentioned in point 1 above.
I want a speedy resolution of this case. And want the disputed amount cleared from the credit card bill which is going to
be generated in the next month.
I have dropped a mail to the following mail addresses.
[email protected] ;
[email protected] ;[email protected] [email protected]
The case ID’s are 006-289-786 ( From ChargeBack mail id )
006-289-775 ( From TATA care )
006-289-782 ( From SBI)
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